Legal

Privacy Policy

How we collect, use, store, and protect your personal information.

Effective Date: 20 May 2026  |  Last Updated: 20 May 2026

KK Accommodation (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, apply for a tenancy, enquire about our services, or engage with us as a landlord, tenant, contractor, or applicant.

This policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.

1. Who We Are

KK Accommodation
28 Newland Avenue
Hull
HU5 3AF
United Kingdom

Phone: 01482 689911
Email: info@kkaccommodation.com

KK Accommodation acts as a data controller for the personal information we collect and process.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information

  • Full name
  • Date of birth
  • Home address
  • Email address
  • Telephone number

Tenant & Applicant Information

  • Employment details
  • Income information
  • References
  • Right to Rent documentation
  • Identification documents
  • Guarantor information
  • Credit check information

Landlord Information

  • Property ownership details
  • Bank details
  • Property documentation
  • Compliance certificates

Financial Information

  • Rent payment records
  • Deposit information
  • Invoices and payment history

Website Usage Information

  • IP address
  • Browser type
  • Device information
  • Website usage analytics
  • Cookies and tracking data

3. How We Collect Information

We may collect personal information:

  • Through our website forms
  • By email, phone, or in person
  • During tenancy applications
  • Through property enquiries
  • Via maintenance requests
  • Through third-party referencing agencies
  • Through cookies and analytics tools

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Arrange property viewings
  • Process tenancy applications
  • Conduct referencing and affordability checks
  • Manage properties and tenancies
  • Collect and process rent payments
  • Arrange maintenance and repairs
  • Meet legal and regulatory obligations
  • Improve our services and website
  • Send relevant updates or marketing communications (where permitted)

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Contractual necessity
  • Legal obligation
  • Legitimate interests
  • Consent
  • Protection of vital interests

6. Sharing Your Information

We may share your information with:

  • Landlords
  • Referencing agencies
  • Maintenance contractors
  • Deposit protection schemes
  • Local authorities
  • Utility providers
  • Legal or regulatory authorities
  • IT and software providers supporting our business operations

We only share information where necessary and appropriate safeguards are in place.

7. Tenant Deposit Protection

Where required by law, tenant deposits will be registered with a Government-approved tenancy deposit protection scheme.

Relevant information may be shared with the chosen scheme provider.

8. Marketing Communications

We may occasionally send:

  • Property updates
  • Market news
  • Service announcements
  • Marketing communications

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link
  • Contacting us directly

9. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse website traffic
  • Enhance user experience
  • Support marketing activities

You can manage cookie preferences through your browser settings.

10. Data Security

We take appropriate technical and organisational measures to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

Measures may include:

  • Secure systems
  • Password protection
  • Restricted access controls
  • Encrypted communications where appropriate

11. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information and legal requirements.

12. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where applicable

Requests should be sent to: info@kkaccommodation.com

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

14. CCTV & Property Security

Some managed properties or office premises may use CCTV for security and safety purposes where legally permitted.

Relevant signage will be displayed where applicable.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be published on this page with a revised effective date.

16. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

KK Accommodation
28 Newland Avenue
Hull
HU5 3AF

Phone: 01482 689911
Email: info@kkaccommodation.com

17. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Information Commissioner’s Office
Website: https://ico.org.uk